At StreamMaxTV.site, we strive to provide high-quality IPTV services. However, if you are not satisfied, please review our refund policy below.

1. Eligibility for Refunds

• Refunds are only available for annual subscriptions if requested within 48 hours of purchase.
• Monthly subscriptions are non-refundable.
• No refunds for issues related to user-side internet problems, unsupported devices, or incorrect configurations.

2. No Refunds in the Following Cases:

• Customer failed to check device compatibility before purchase.
• Service disruptions caused by ISP blocking, VPN issues, or personal network problems.
• Misuse or violation of our Terms & Conditions.

3. Requesting a Refund

To request a refund, contact our support team at [Your Support Email] with:

• Your order details.
• The reason for the refund request.

4. Processing Time

• Approved refunds will be processed within 5-7 business days.
• Refunds are issued via the original payment method only.

For further questions, please reach out to our customer support team.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, billing details, and address when you sign up for our services.
• Payment Information: Processed securely through third-party payment providers.
• Usage Data: IP addresses, browser type, and browsing behavior to improve our services.

2. How We Use Your Information

We use your data to:

• Process payments and manage subscriptions.
• Provide customer support and technical assistance.
• Improve website performance and user experience.
• Send promotional offers (you can opt out anytime).

3. Data Protection & Security

We implement security measures to protect your information from unauthorized access. However, no method of transmission over the Internet is 100% secure.

4. Third-Party Sharing

We do not sell or share your personal information with third parties, except for:

• Payment processors for billing purposes.
• Legal authorities when required by law.

5. Cookies & Tracking

We use cookies to enhance your browsing experience. You can modify your browser settings to disable cookies.

6. Your Rights

You have the right to access, correct, or delete your personal data. To make a request, contact us at [Your Email].

7. Changes to This Policy

We may update this policy periodically. Any changes will be posted here.