Refund Policy

At StreamMaxTV.site, we strive to provide high-quality IPTV services. However, if you are not satisfied, please review our refund policy below.

1. Eligibility for Refunds

  • Refunds are only available for annual subscriptions if requested within 48 hours of purchase.
  • Monthly subscriptions are non-refundable.
  • No refunds for issues related to user-side internet problems, unsupported devices, or incorrect configurations.

2. No Refunds in the Following Cases:

  • Customer failed to check device compatibility before purchase.
  • Service disruptions caused by ISP blocking, VPN issues, or personal network problems.
  • Misuse or violation of our Terms & Conditions.

3. Requesting a Refund

To request a refund, contact our support team at [Your Support Email] with:

  • Your order details.
  • The reason for the refund request.

4. Processing Time

  • Approved refunds will be processed within 5-7 business days.
  • Refunds are issued via the original payment method only.

For further questions, please reach out to our customer support team.